Help & Support
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Frequently Asked Questions
How do I list a product?
Go to /seller/products and click "Add Product". Fill in the details, upload at least one photo, and publish.
How do buyers pay me?
Set up Stripe Connect at /seller/payments to accept cards. You can also accept bank transfers by adding your IBAN, or cash on delivery.
How do I transfer an order to another farmer?
Open the order in /seller/orders and click "Transfer Order". Enter the other farmer's phone or email — they will be notified to accept.
I forgot my password — what now?
Click "Forgot password?" on the login page. We will email you a reset link. If you signed up with Google, just log in with Google again.
We usually reply within 24 hours.